Search engines are hard workers. They are our information retrieval slaves. Are we satisfied with them? Do they a good job for us? ‘Yes’, would be the most quoted answer, I guess. But what does ‘most’ mean here? Does it mean 99%, 80% or 50.0003%? Giving an answer to this question implies to measure user satisfaction and we all know: that’s tough. Because of this, one is not in a position to give definitive answers.
However, there are some studies giving evidence, that 30%-60% are rather frustrated and therefore NOT satisfied. Before giving some reasons, I quote some interesting figures: Continue reading »
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